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Low-Income Household Water Assistance Program continues

The Low-Income Household Water Assistance Program continues
The Ohio Department of Development and Warren County Community Services, Inc., will help income-eligible Ohioans with their water and wastewater bills.  This program runs from October 1, 2023-March 31, 2024. Eligible clients are those at or below 175% of the Federal Poverty Guidelines.  

To apply for the program, clients are required to schedule an appointment with Warren County Community Services, Inc., Emergency HEAP. Appointments can be scheduled by calling 513-970-6737 or online at

Clients need to bring copies of the following documents to their appointment:
• Copies of their most recent energy bills and water bill.
• A list of all household members and proof of income for the last 30 days or 12 months for each member.
• Proof of U.S. citizenship or legal residency for all household members.
• Proof of disability (if applicable).
• Copy of Lease or Metropolitan/HUD worksheet. 
• SNAP benefit letter.
The Low-Income Household Water Assistance Program is available.  If you have a past due, disconnect with your water and/or wastewater, service has been shut off or new service is being established. We may be able to assist with a one-time payment.  This program ends March 31, 2024.
For more information about the features of the Low-Income Household Water Assistance Program. To see what is required to apply, contact Warren County Community Services, Inc. Emergency HEAP at 513-970-6737 or online at  To be connected to your local Energy Assistance provider visit or call (800) 282-0880.
About WCCS: 
For more than 50 years, WCCS has served as the community’s primary link for social services in Warren County, WCCS operates a wide range of programs and services that:
• Allow seniors and families to obtain and maintain long-term housing
• Assist families and individuals with emergency needs, employment, and rising energy costs
• Help older adults to remain active and independent
• Prepare children to succeed in school
• Adults with literacy challenges are tutored to increase their reading and writing skills. Legal immigrants are taught English as a second language
  Warren County Community Services, Inc
Karen Turner-Reed
645 Oak St
Lebanon, Ohio 45036
Development Contact:
Sarah Wickham

Office of Communications & Marketing • 77 South High Street • P.O. Box 1001 • Columbus, Ohio 43215 • U.S.A. • 614 | 466-2609
The State of Ohio is an Equal Opportunity Employer and Provider of ADA.

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