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Deli Retail Clerk

Posted: 08/20/2022

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Prepare deli/bistro items per customer requests using proper bakery equipment. 
  • Offer product samples to help customers discover new items or products for which they inquire about.
  • Inform customers of deli/bistro specials.
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Recommend deli/bistro items to customers to ensure they get the products they want and need.
  • Use all equipment in deli/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
  • Prepare food to Company standards.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Check product quality to ensure freshness.  Review “sell by” dates and take appropriate action.
  • Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.  
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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